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Registration FAQs

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See directions for online registration through My Cardinal Connect

Frequently Asked Questions:

A : Generally once all of your admission paperwork has all been received and we have your TSI status, you are cleared to register for classes.  Not all plans of study require TSI testing, so be sure to speak with an advisor to find out your requirements.   After your initial registration, when you register for each semester is up to you.  TVCC tries to begin registration early each semester so be sure to check the calendar for when registration opens….it might be sooner than you think!

  • You CAN NOT register prior to submission of your Bacterial Meningitis shot record.
  • If you are required to submit TSI test scores, or prove exemption, you CAN NOT register prior to submitting scores.

A : TVCC does require all first time students and all students new to TVCC to meet with an advisor (advisors are available on each campus) prior to their initial registration.  This ensures you are put into the correct pathway and understand our registration process.  We also ask students who have completed 30 or more credit hours to see an advisor before the next registration for a 30-hour Degree Audit and to discuss graduation plans.   Otherwise you can self-register online through My Cardinal Connect student portal as long as you are eligible and feel comfortable about what specific courses you need to take.

A : Students who have not completed their developmental courses will NOT be able to register online, as well as students who are on academic probation/suspension.  Also first time students and those new to TVCC will have trouble registering online if they have not met with an advisor to set up their degree plan.  If you have completed 30 or more credit hours, you will be also blocked from online registration pending meeting with an advisor for your 30-hour Degree Audit. 

A : During a regular 16-week semester students may take up to 19 hours wihtout requiring special permission, unless you are a music major.

A : After building your initial schedule, you can make changes to it as many times as you would like through the end of registration.  These changes can be made with an advisor in the Advisement Center on any campus, or online through your My Cardinal Connect student portal. 

A : The end of registration doesn’t mean your schedule is set in stone, however it does mean that schedule changes are no longer available online through My Cardinal Connect.   You can still make changes by visiting the Advisement Center on any campus, typically through the FIRST TWO class days, though some short semesters may end changes at the end of the first class day.  Be sure to check the calendar each semester for the last day to change your schedule.

A : The deadline to arrange payment for tuition/fees/housing etc., can be found on the Schedule of Classes by semester.  Payment is due a week or so before a semester's commencement date.  Student not paid in full at this time will be dropped from their courses, and due to the new waitlisting feature of My Cardinal Connect, we are unable to guarantee that students can get their original schedule back upon reinstatement.  Be sure to check the calendar each semester to stay on top of those due dates.

A : Typically, financial aid or scholarship awards will be displayed on student bills once the aid has been approved and accepted; however, it is the students responsibility to check regularly with financial aid and ensure that funds are dispersed appropriately.  Oftne times, if financial aid/scholarship is not showing up, there may be missing documents or forms owed to the financial aid office.  Students should be sure to follow up with the Financial Aid department to be sure tuition is paid on time.

A : A class time of "TBA" or "to be announced" means students should contact the instructor to determine when they will be meeting, or what attendance paramaters the class will require.  Often times, you can contact the instructor's campus, or find instructor contact information in the Faculty Directory.

A : TVCC teaches internet courses through the Canvas Learning management System (LMS).  Use your Cardinal ID and password combination to log into Canvas.  Courses are not uploaded to Canvas until the first day of class each semester; while students may log in early, be advised that courses will not show up until that time, and this is normal.  Students new to Canvas might benefit from the Canvas LMS Tutorials available for Canvas users.  You can also contact Distance Learning at any time with questions, or any technical issues you might experience.  Keep in mind that while most technical issues are able to be solved through IT services, most Canvas issues will require assistance through Distance Learning.

A : At this time, any drops from your schedule are best done with an advisor on one of the three main campuses, or via email at advisinghelp@tvcc.edu.

A : Any time you are considering dropping a course be sure to check with the proper channels to ensure the drop will not cause any trouble for you:

  • Students who use any kind of Financial Aid (loan, grant, scholarship) to assist in paying tuition should contact the Financial Aid department to make sure a drop will not negatively affect your financial aid status.
  • If you are on any extra-curricular teams or school programs (Basketball, Cardettes, Red Birds, etc) you should talk with your coach or leader and they can help you determine if a drop will affect your eligibility.
  • Lastly, if you have made an application for graduation, please consult an advisor before dropping any courses as it may postpone graduation.

A : Courses dropped before the census date can be removed without creating a “W” on your transcript.  After the census date all drops receive a “W.”  Be sure to check the school calendar each semester for the census date.