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What is Zoom?

Zoom is a video conferencing program that allows users to communicate with others via video, audio, and text chat. It's commonly used for virtual meetings, online lectures, and online group projects. Zoom has become an essential tool for college students, offering a flexible and convenient way to attend classes, collaborate with peers, and engage in various academic and extracurricular activities from anywhere in the world.

  • Online Classes: With the rise of online education, many colleges and universities use Zoom to conduct virtual classes. Professors can host live lectures, discussions, and presentations, and students can participate from anywhere with an internet connection. Zoom offers features like screen sharing, virtual whiteboards, and breakout rooms, which help to create interactive learning experiences for online students.


  • Study Groups: Students often form study groups to review course material, work on group assignments, or prepare for exams. Zoom provides a convenient platform for hosting virtual study sessions where students can collaborate in real time, share resources, and ask each other questions.


  • Office Hours: Instructors use Zoom to hold virtual office hours, providing students with opportunities to ask questions, seek clarification on course material, and receive individualized support outside of class.


  • Group Projects: When working on group projects, students can use Zoom to meet with their teammates, discuss project requirements, delegate tasks, and coordinate their efforts. Zoom's screen-sharing and document collaboration features make it easy for group members to work together remotely.


  • Club Meetings and Events: Some college clubs and organizations may use Zoom to host meetings, workshops, and events. Whether it's a student government meeting, a cultural club gathering, or a guest speaker presentation, Zoom enables students to connect with their peers and engage in campus activities virtually.


Zoom How-Tos:


Each instructor will choose their method of sharing the Zoom link with you. Those options may be one of the following. 

  • In the Canvas course, your Zoom link may be posted on the Homepage. 
  • As a link within the announcements area of the course.
  • As a link with the conversation Inbox (email) of Canvas.
  • As a link to your TVCC email.  


Click on the Zoom meeting link provided by your instructor. The first time you use Zoom, you will be prompted to download and install Zoom for your device. The process is seamless and prompts are given to you to accept the download and open the meeting. 

If you do not feel confident opening a Zoom session, ask your instructor if there is an option to connect with him/her prior to a required or recommended meeting time. This will give you practice to become familiar with the process. 


Audio and Video Setup 

  • Once you have joined your Zoom meeting from the link provided by your instructor, a prompt will show on your screen to join your audio. It is recommended to "join audio by computer" and utilize your computer's speakers or a headset. 
  • If you are unable to join by computer, you do have the option to use a phone line.
  • Audio and video options can be tested with the settings found in the lower left of the Zoom window. 

Mute/Stop Webcam

  • To minimize background noise, mute yourself until you have a question or it is your turn to speak. 
  • To mute yourself or turn on/off your webcam, click the microphone and video camera buttons in the left corner. 

Share Screen 

  • If the host of the meeting allows, all participants are able to share applications or documents using Share Screen. After selecting “Share” from your Zoom toolbar, Zoom will present a list of all active applications and available desktops on your computer. You may also choose to share a whiteboard or iPhone/iPad. When the screen is shared, the bottom navigation menu will move to the top of the screen. To reposition the menu, simply click and drag. 
  • Annotation tools are available when screen sharing. 
  • To end the screen share, click "Stop Share" which will be in red (usually at the top of your screen). 


If your instructor recorded the previous meetings, They will share the link with students in Canvas.



Attending Virtual Office Hours and Advising Meetings via Zoom

Virtual office hours are a time to connect with your instructor to ask questions and work through problems to identify solutions.

Your instructor will provide the meeting link along with their avalible virtual office hours via their Canvas courses homepage.

Students can join a Zoom meeting easily from a desktop computer, laptop, or mobile device. Please visit how to join a meeting for more information.


When you join an office hour or advisor meeting, you may encounter a waiting room. This allows the instructor or advisor to conduct one-on-one meetings with students. You will be notified you are in the waiting room and will need to wait for the instructor or advisor to let you in when he/she finishes with the current student in the meeting room. You can also make an appointment with your instructor or advisor before joining the meeting to avoid a long waiting time.



If you experience any of the following issues or are having trouble accessing a Zoom meeting, download the Zoom software, etc. Please contact the TVCC IT Help Desk for assistance.


The Zoom Help Center offers a comprehensive tutorial for connecting to Zoom audio on a wide array of different devices: Audio, Video, Sharing Support 

If you are not able to hear the audio in a Zoom session, you may need to check your audio hardware and settings on your computer.

Check to make sure your headphones are plugged into your computer. If your headphones are USB headphones and your computer has multiple USB ports, try disconnecting from one port and connecting to a different port. If after reconnecting your headphones an installation process begins, make sure to follow through with all steps of the installation process.

On a Windows device, please make sure the default audio device is set to your headphones rather than your built-in speakers. Right-click on the sound icon in the taskbar and select "Playback Devices." Right-click in an empty area of the list of devices that show up, and select "Show Disconnected Devices" as well as "Show Disabled Devices." Find your headphones from the list of devices and right-click on them. Click "Set as Default Device."



IT Help Desk

Contact Information:


Phone number: 903-675-6300

Live Chat Session or Submit a Ticket