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Student Payment Deadlines Approaching for Fall 2019 Classes

Payment deadline for fall 2019 classes is THIS week to avoid being dropped from classes.

Do Not Get Dropped From Fall 2019 Classes

Update as of Sunday, Aug. 18 at 5:45 p.m.

We have received numerous reports of login issues from students trying to access MyCardinalConnect accounts to make payments, thereforee students will not be dropped for non-payment at midnight.  If you are a student experiencing problems logging in to MyCardinalConnect, please open an incident online or call the IT Service Desk at 903-675-6300 so that we may assist you as quickly as possible.

In order to expedite the handling of your request, please include the following information if possible:

· Full name

· Year of birth

· Last four of your social security number

· The device you are using to access MyCardinalConnect

· The web browser you are using (MyCardinalConnect recommends Firefox and Chrome)

· Screen shot of the error you are receiving

· Whether or not you are able to log into TVCC email

TVCC Business Office will NOT mail out paper statements.

If you are registered for fall 2019 classes, visit the MyCardinalConnect portal for details on your fall 2019 schedule of classes, billing statement, and financial aid and scholarship awards (pending and not posted to student accounts until August 16th).

Once in MyCardinalConnect, view your billing information as follows:

1) Select Student Finance
2) Select Account Activity (to view charges, financial aid (pending until 8/16/19), account balance, and statement)
3) Select Make a Payment (to log in to the secure payment portal with your TVCC credentials), then make a payment or enroll in a payment plan.

NOTE: students who have pending financial aid or scholarship awards will NOT have the financial aid/scholarships posted to the total amount due until after 3 p.m. on Friday, August 16 so they should WAIT to make payment until financial aid is posted.

*In-Person Payment Deadline at TVCC Campus

August 16 by 4:30 PM 
Full payment can be made at any TVCC campus Business Office, or make full payment online via MyCardinalConnect

*Online Payment Plan Deadline

August 18 by 11:50 p.m.
Set-up at MyCardinalConnect (this requires 50% payment)

Financial Aid and Scholarship Information

Financial aid and scholarships that have been awarded and accepted will be applied to students’ statements on Friday, August 16.
Check MyCardinalConnect for financial aid award information. Before August 16, financial aid and scholarships will NOT be applied toward fall 2019 statement. 
Pay, or set up payment plan, for remaining balance according to *due dates above.

Dual Credit Student Information

Dual credit students that DON’T have ISDs pay any of tuition or fees:  
Check MyCardinalConnect for fall 2019 statement. 
Pay, or set up payment plan, for balance according to *due dates above.

Dual credit students that DO have ISDs pay all or part of tuition or fees: will be applied to students’ statements by Friday, August 16.  
Check My Cardinal Connect for fall 2019 statement. Before August 16, ISD payments may NOT be applied toward fall 2019 statement. 
Pay, or set up payment plan, remaining balance according to *due dates above.

Registration or Schedule Changes After August 16

If you are registering or making a schedule change after August16: payment plan set up or full payment of billing statement MUST be done at the time of registration.
You will be dropped from all classes by August 19 if your billing statement is not paid in full or by financial aid/scholarships, or by ISDs, or a payment plan set up.

Posted Date:
9/23/2019 3:05:26 PM