PC-LAN Analyst (95)
TITLE: PC/LAN Analyst
REQUISITION NUMBER: 95
LOCATION: Palestine
MONTHS TO BE WORKED PER YEAR: 12
SALARY: $43,326-$47,658
APPLICATION DEADLINE: Open until filled.
REPORTS TO: Director of Client Support Services
EDUCATION REQUIRED:
High School Diploma or GED
EXPERIENCE REQUIRED:
One (1) year of experience in installing, configuring, repairing, and implementing microcomputers in a large-scale networked environment
PREFERRED:
Computer skills related to microcomputer installation and network supports, and a general understanding of TCP/IP networks, Microsoft Networking including Microsoft File and Print Sharing, Microsoft Office 2016/365, including Microsoft Edge, Chrome and Firefox, Adobe Acrobat, Wi-Fi Networks, and Antivirus, Spam and Spyware software.
OTHER LICENSES OR CERTIFICATIONS:
A+, Network, Microsoft Field Related certifications preferred
KNOWLEDGE AND SKILLS REQUIRED:
- Typing/Data Entry
- Computer software proficiency – Microsoft Office
- Operating equipment – office or otherwise
- Written and oral communication
- Interpersonal and/or customer service skills
- Public Speaking
- Basic Math
- Attention to detail
- Time management
- Federal Regulations and Directives
- Organization
- Compliance Law
- Website Design
- Operational Systems and procedures
- Administrative practices
- Networking
RESPONSIBILITIES:
- Install, troubleshoot, and maintain new network connections. Including, but not limited to, category 5, 5E, and 6 wirings, installation of network cards, and configuration of host machines in a networked environment.
- Troubleshoot problems associated with client hardware, software, and peripherals.
- Install, repair, and upgrade various computer hardware including, but not limited to installing network cards, replacing memory, and video cards, installing drives, and debugging system configuration.
- Install, maintain, and configure networked printers.
- Install and maintain the software required by TVCC
- Assist with equipment installation, preventive maintenance, equipment upgrade, and modification activities.
- Assist with the maintenance of an inventory of all computers throughout the TVCC network.
- Assist the Director of Client Support Services in the maintenance of all user accounts for the TVCC campus.
- Receive telephone calls and assist staff/faculty and students in resolving problems.
- Create, update and close incidents for clients including students, employees, and guests.
- Escalate problems to the proper department in a timely manner
- Create application packages and distribute them to all computer systems via Microsoft SCCM.
- Image computer systems using Microsoft SCCM.
- Other duties as assigned by the Director of Client Support Services.
WORKING CONDITIONS:
- Standard office equipment
- Personal computer and peripherals
- Calculator
- Multi-line phone system
- Copier
PHYSICAL DEMANDS:
- Requires: reaching, standing, walking, seeing, repetitive motions, computer work
- Subject to: stooping, kneeling, crouching, grasping, talking, hearing, medium work
- May need: climbing, balancing, crawling, pushing, finger dexterity, feeling, sedentary, light work
- Occasionally need to: heavy work, Very heavy work
MENTAL DEMANDS:
- Hazardous Physical Conditions: Less than 25% of the time
- Atmospheric Conditions: Less than 25% of the time
- Inadequate Lighting: Less than 25% of the time
- Work Space Restricts Movement: Less than 25% of the time
- Emotional control under stress: 25-50% of the time
- Frequent interruptions: 25-50% of the time
TO APPLY: Submit TVCC application and resume to Human Resources, Trinity Valley Community College, 100 Cardinal Drive, Athens, TX 75751. All documentation must be received on or before the application deadline. Applications are available on the following website www.tvcc.edu. Applications will be reviewed after the application deadline and selected applicants will be contacted for interviews. All TVCC positions are security sensitive and require a criminal background check.
Note: The Immigration Reform and Control Act of 1986 requires we employ only U.S. citizens and aliens authorized to work in the U.S. New employees must present documents verifying identity and right to accept employment (see Form I 9). No one will be placed on the College payroll until all employment procedures are fully satisfied. Information contained on this vacancy announcement is subject to correction as a result of typographical error, omission, or changes resulting from institutional restructuring and/or funding.
Trinity Valley Community College does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Director of Human Resources, 100 Cardinal Drive, Athens, TX phone: 903-675-6215, e-mail: humanresources@tvcc.edu
If special accommodations are needed, please call Human Resources.