TVCC-2017-2018-Catalog - page 29

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The appeal needs to include the student’s name, TVIN or social security number,
date of birth, daytime phone number, and a detailed explanation for why the refund
should be different from what the policy states. Once the refund request has been
received, a committee will meet to determine the outcome of the appeal.
The refund appeal committee is comprised of the dean of enrollment management,
vice president for student services, vice president for instruction, and any other
faculty or staff member that has information about the appeal. Once a decision is
made, the student will be notified.
STUDENT SERVICES
COMMUNICATIONS
TVCC ALERT
TVCC Alert is a mass notification system that can notify individuals who register to
receive them with text messages on their mobile phones. With 90% of college
students having mobile phones, this method of communication can increase safety
on the TVCC campuses. Upon registering for the TVCC alert system, time-sensitive
messages are disseminated immediately. In addition to mobile phones, TVCC Alert
enables TVCC administration to send important campus information to you via:
website, RSS, PDA, email, or text pager. Visit the TVCC IT webpage to register for
TVCC Alert.
CARDINAL CONNECTION
The Cardinal Connection portal, accessible from the TVCC website, is the student
information system used by the College. This system provides all TVCC students,
regardless of their campus affiliation or instructional mode of delivery, access to a
variety of applications that support and enhance their learning opportunities with
TVCC. With their Cardinal Connection access, students are able to use their personal
information to:
View/print unofficial transcripts;
View/print class schedule;
Drop a class after the official census day of the semester; (Students should
visit with an advisor prior to dropping a class, but a student may drop
online.)
Print degree audit;
Check final grades at the end of each semester;
Verify financial aid awards;
View/pay tuition and fees;
Change mailing address;
Evaluate instructor/courses;
Get a copy of W-2 and 1098-T information;
Apply for health occupations programs;
Apply for graduation;
View a specific book list for a semester
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