Problems associated with WebCT and your browser
- Screen problems and corrections
WebCT has many tools and this will often cause the screen to look crowded. To avoid this appearance please try one of the following before changing your screens resolution :
- change the font display size in your browser
- turn off or hide the browser menu and toolbars
- put the mouse over the frame border and move the frames to one side
It should not be necessary to change the screen resolution of your computer.
In order to use the Chat features you must have a 32 bit operating system (i.e. Windows95 or higher). If you have difficulty using Chat, please talk to your instructor about alternatives that don't require real-time discussion.
If you are accessing WebCT from your office, you may run into problems with your company's network. If you have difficulty logging into your course, contact your IT office at work and discuss the issue with them. The college has no control over the way your company network is configured; it's important to deal directly with the IT staff at your office to resolve problems.
It is recommended that if you are submitting assignments by WebCT's mail or bulletin board features, you should always create the documents off line; in other words, create the documents using your own word processor, save the file then post it to WebCT, either by using the Windows Cut and Paste functions, or by attaching files. For information on this second process, proceed to the attaching files section of this document.
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