IT Services Help Desk http://www.tvcc.edu/itservices/faq/afmmain.aspxWelcome to TVCC's Help Desk. Here you will quickly find answers to our most commonly asked questions.FAQ # 408 : Transferring a call on your VoIP phone You can transfer a call you received to a third party number on your VoIP phone.http://www.tvcc.edu/itservices/faq/?f=408Sat, 03 Dec 2011 00:00:00 GMTFAQ # 407 : Making a conference call on your VoIP phone http://www.tvcc.edu/itservices/faq/?f=407Sat, 03 Dec 2011 00:00:00 GMTFAQ # 405 : Telephone Modelshttp://www.tvcc.edu/itservices/faq/?f=405Sat, 03 Dec 2011 00:00:00 GMTFAQ # 404 : Understanding caller ID on your VoIP phone VOIP caller IDhttp://www.tvcc.edu/itservices/faq/?f=404Sat, 03 Dec 2011 00:00:00 GMTFAQ # 394 : How do I find my computer name?Find Computer Name PChttp://www.tvcc.edu/itservices/faq/?f=394Thu, 12 May 2011 00:00:00 GMTFAQ # 377 : How do I setup email on my iPhoneiPhone Emailhttp://www.tvcc.edu/itservices/faq/?f=377Thu, 04 Nov 2010 00:00:00 GMTFAQ # 357 : How can I connect my game console to TVCC's wireless network?http://www.tvcc.edu/itservices/faq/?f=357Wed, 21 Apr 2010 00:00:00 GMTFAQ # 353 : Where can I find an updated telephone directory for the Athens Campus?http://www.tvcc.edu/itservices/faq/?f=353Tue, 13 Apr 2010 00:00:00 GMTFAQ # 344 : How do I get Microsoft software at a student discount?Microsoft discounted softare.http://www.tvcc.edu/itservices/faq/?f=344Sat, 20 Mar 2010 00:00:00 GMTFAQ # 343 : How do I use my TVCC phone?telephone digital analoghttp://www.tvcc.edu/itservices/faq/?f=343Wed, 10 Mar 2010 00:00:00 GMTFAQ # 342 : How do I check my TVCC Voice Mail?voice mail instructionshttp://www.tvcc.edu/itservices/faq/?f=342Wed, 10 Mar 2010 00:00:00 GMTFAQ # 331 : I have my cardinal ID and TVIN and have tried to activate it several times without any sucess. What can I do now? I have online classes starting soon! Thanks!http://www.tvcc.edu/itservices/faq/?f=331Mon, 18 Jan 2010 00:00:00 GMTFAQ # 329 : I have forgotten my secret questions that I need to reset my password for my Cardinal ID. Is there any way to find out the answers to my secret questions?Forgot secret questionshttp://www.tvcc.edu/itservices/faq/?f=329Mon, 11 Jan 2010 00:00:00 GMTFAQ # 328 : Do I need to reactivate my Cardinal ID each semester?Reactivate Cardinal IDhttp://www.tvcc.edu/itservices/faq/?f=328Mon, 11 Jan 2010 00:00:00 GMTFAQ # 327 : How do I change the IP address on my Cisco VPN Client?http://www.tvcc.edu/itservices/faq/?f=327Sun, 20 Dec 2009 00:00:00 GMTFAQ # 325 : Where can I go to see my TVCC grades and transcripts?http://www.tvcc.edu/itservices/faq/?f=325Thu, 10 Dec 2009 00:00:00 GMTFAQ # 324 : Hi! I took several classes in 2000 from the campus in Athens. Now i need a description of those classes but i can not find them in any of your catalogs. The classes that i took are COSC1401, COSC1405, COSC 1470, COSC1471. Please guide me as to where i could find descriptions for those courses! Thank you!http://www.tvcc.edu/itservices/faq/?f=324Wed, 09 Dec 2009 00:00:00 GMTFAQ # 318 : How do I receive a .zip file that has been blocked by the spam firewall?Receiving files with blocked extensionshttp://www.tvcc.edu/itservices/faq/?f=318Thu, 22 Oct 2009 00:00:00 GMTFAQ # 279 : Im trying to set up my iPhone to receive tvcc email, but Im not sure what to put in when it ask for my server. It says to input " exchange.company.com." What do I put there? http://www.tvcc.edu/itservices/faq/?f=279Fri, 17 Jul 2009 00:00:00 GMTFAQ # 278 : I am trying to activate my student email account and am unable to do so. I have verified my cardinal id and student number. Not sure what to do next?Cardinal ID Activationhttp://www.tvcc.edu/itservices/faq/?f=278Thu, 16 Jul 2009 00:00:00 GMTFAQ # 276 : What is my student I.D. consist of? The student I.D. that i use to get online for my internet courses.Student ID numberhttp://www.tvcc.edu/itservices/faq/?f=276Tue, 14 Jul 2009 00:00:00 GMTFAQ # 275 : How can I get my transcripts online?http://www.tvcc.edu/itservices/faq/?f=275Tue, 14 Jul 2009 00:00:00 GMTFAQ # 271 : How to setup TVCC email on a Blackberry deviceMobile Device Emailhttp://www.tvcc.edu/itservices/faq/?f=271Wed, 01 Jul 2009 00:00:00 GMTFAQ # 270 : I cannot get my emails to pull up on our website.http://www.tvcc.edu/itservices/faq/?f=270Tue, 30 Jun 2009 00:00:00 GMTFAQ # 268 : I cannot get my emails to come up when I log into our website.Email changehttp://www.tvcc.edu/itservices/faq/?f=268Tue, 30 Jun 2009 00:00:00 GMTFAQ # 266 : How do I login to the IT Help Desk Support portal?http://www.tvcc.edu/itservices/faq/?f=266Mon, 08 Jun 2009 00:00:00 GMTFAQ # 264 : I am trying to access my archived email and I do not know how. I tried to go to the FAQ page, but every time the page opens my computer freezes up. Can you please help me? Thank you. http://www.tvcc.edu/itservices/faq/?f=264Thu, 21 May 2009 00:00:00 GMTFAQ # 263 : I'm a part-time instructor. How do I access email?Part-time instructor email accesshttp://www.tvcc.edu/itservices/faq/?f=263Thu, 30 Apr 2009 00:00:00 GMTFAQ # 259 : I am unable to access my e-mail from home. It will not accept my password I keep getting a message "error access denied". I am a full time instructor at the HSC in Kaufman.email login issuehttp://www.tvcc.edu/itservices/faq/?f=259Wed, 04 Mar 2009 00:00:00 GMTFAQ # 257 : I seem to have lost my User Name and password and the blackboard says they cannot find my email address to send me my pass word. What should i do?http://www.tvcc.edu/itservices/faq/?f=257Wed, 21 Jan 2009 00:00:00 GMT