IT Services Help Desk

Welcome to TVCC's Help Desk. Here you will quickly find answers to our most commonly asked questions.

Browse Topics RSS Feed

If you can't find an answer to your question, you can submit it to us to receive a personalized reply by e-mail. Submit A Question

Top 15 FAQs
	My contacts are not showing in my Outlook 2003 address book. How can I change this?
	Can I check my email from home or while traveling?
	How do I archive my email in Outlook?
	How do I back up the email saved on my local computer?
	How do I show my contacts folder in my address book?
	How do I import email saved on my local computer?
	I keep getting a bounced email message that says I sent someone a file that was blocked. The problem is I did not send them an email. Why am I getting this message?
	How do I add National Holidays to my public calendar?
	How do I install the Outlook spambox plugin?
	What is VPN?
	What can I do with VPN?
	How can I get VPN access to the TVCC network?
	How do I back up my archived email?
	Who can request VPN access?
	Does TVCC offer guest access to the wireless network?

Recently Added FAQs
	How do I use my TVCC phone? telephone digital analog
	How do I check my TVCC Voice Mail? voice mail instructions
	I have my cardinal ID and TVIN and have tried to activate it several times without any sucess. What can I do now? I have online classes starting soon! Thanks!
	I have forgotten my secret questions that I need to reset my password for my Cardinal ID. Is there any way to find out the answers to my secret questions? Forgot secret questions
	Do I need to reactivate my Cardinal ID each semester? Reactivate Cardinal ID
	How do I change the IP address on my VPN Client?
	Where can I go to see my TVCC grades and transcripts?
	Hi! I took several classes in 2000 from the campus in Athens. Now i need a description of those classes but i can not find them in any of your catalogs. The classes that i took are COSC1401, COSC1405, COSC 1470, COSC1471. Please guide me as to where i could find descriptions for those courses! Thank you!
	How do I receive a .zip file that has been blocked by the spam firewall? Receiving files with blocked extensions
	Im trying to set up my iPhone to receive tvcc email, but Im not sure what to put in when it ask for my server. It says to input " exchange.company.com." What do I put there?
	I am trying to activate my student email account and am unable to do so. I have verified my cardinal id and student number. Not sure what to do next? Cardinal ID Activation
	What is my student I.D. consist of? The student I.D. that i use to get online for my internet courses. Student ID number
	How can I get my transcripts online?
	How to setup TVCC email on a Blackberry device Mobile Device Email
	I cannot get my emails to pull up on our website.