IT Services Help Desk
Welcome to TVCC's Help Desk. Here you will quickly find answers to our most commonly asked questions.
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Top 15 FAQs
My contacts are not showing in my Outlook 2003 address book. How can I change this?
How do I archive my email in Outlook?
Can I check my email from home or while traveling?
How do I add National Holidays to my public calendar?
How do I show my contacts folder in my address book?
How do I back up the email saved on my local computer?
I keep getting a bounced email message that says I sent someone a file that was blocked. The problem is I did not send them an email. Why am I getting this message?
How do I install the Outlook spambox plugin?
How do I import email saved on my local computer?
How do I find the size of my email in Outlook?
How do I back up my archived email?
How can I get VPN access to the TVCC network?
What is VPN?
Who can request VPN access?
What can I do with VPN?

Recently Added FAQs
Transferring a call on your VoIP phone
You can transfer a call you received to a third party number on your VoIP phone.
Making a conference call on your VoIP phone
Telephone Models
Understanding caller ID on your VoIP phone
VOIP caller ID
How do I find my computer name?
Find Computer Name PC
How do I setup email on my iPhone
iPhone Email
How can I connect my game console to TVCC's wireless network?
Where can I find an updated telephone directory for the Athens Campus?
How do I get Microsoft software at a student discount?
Microsoft discounted softare.
How do I use my TVCC phone?
telephone digital analog
How do I check my TVCC Voice Mail?
voice mail instructions
I have my cardinal ID and TVIN and have tried to activate it several times without any sucess. What can I do now? I have online classes starting soon! Thanks!
I have forgotten my secret questions that I need to reset my password for my Cardinal ID. Is there any way to find out the answers to my secret questions?
Forgot secret questions
Do I need to reactivate my Cardinal ID each semester?
Reactivate Cardinal ID
How do I change the IP address on my Cisco VPN Client?

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