Information Technology Services

IT Services provides data, video, media, multimedia, hardware, and software support for TVCC. The purpose of this web site is to enhance the support services provided to administration, faculty, staff, and students by TVCC IT Services. This site provides a number of resources to assist the users in resolving problems, and reporting bugs.

IT Administration

IT Services Mission Statement
IT Services Staff
IT Services Postal Address
IT Services Milestones

Email

Employee Email Accounts
Employee Email Web Access
Outlook FAQs
Spam Firewall Information
TVCC Outlook Events Calendar

Videoconference

Videoconference
Videoconference Policies
Schedule a Videoconference
Videoconference Rooms Descriptions
Frequently Asked Questions (FAQ)

Wireless Access

TVWireless
TVWireless Availability
Wireless Coverage
Wireless guest access

VPN (Virtual Private Network)

VPN
VPN Requirements
VPN Access
VPN FAQ

Media Services

Mission Statement
Contacting Media Services
Smart Multimedia Classrooms
Classroom - Lecture Capture
Digital Media Services
Equipment Rental Inventory

Quick Help

IT Services FAQ
Contacting the IT Help Desk
Submit a question to IT Services
Search Engine List

Hardware Resources

Software Resources

Microsoft Campus Agreement
Work at home software
MSCA FAQ

Cardinal ID and Passwords

Cardinal User ID
Password Guidelines
Student Proxy Access
Request New User ID

Policies

IT Services Policies Page

ITS-1 Acceptable Use
ITS-2 Backup & Retention of Files
ITS-3 Password
ITS-4 Employee Email
ITS-5 VPN
ITS-6 Computer Virus
ITS-7 Videoconference
ITS-8 Global Announcement
ITS-9 Network Usage
ITS-10 Wireless Access