Information Technology Services
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Information Technology Services

IT Services provides data, video, media, multimedia, hardware, and software support for TVCC. The purpose of this web site is to enhance the support services provided to administration, faculty, staff, and students by TVCC IT Services. This site provides a number of resources to assist the users in resolving problems, and reporting bugs.

Did you know? 
IT Services has implemented a Help Desk Support System. This is more than just another phone number. This service is monitored by many technicians. When you have a problem, use our Help Desk to get fast service.
Help Desk Email  : helpdesk@tvcc.edu
Help Desk Phone : 903.670.2621

IT Administration

IT Services Mission Statement
IT Services Staff
IT Services Postal Address
IT Services Milestones

Email

Employee Email Accounts
Employee Email Web Access
Outlook FAQs
Spam Firewall Information
TVCC Outlook Events Calendar

Videoconference

Videoconference
Videoconference Policies
Schedule a Videoconference
Videoconference Rooms Descriptions
Frequently Asked Questions (FAQ)


Wireless Access

TVWireless
TVWireless Availability
Wireless Coverage
Wireless guest access

VPN (Virtual Private Network)

VPN
VPN Requirements
VPN Access
VPN FAQ

 

Media Services

Mission Statement
Contacting Media Services
Smart Multimedia Classrooms
Digital Media Services
Equipment Rental Inventory

 

Quick Help

IT Services FAQ
Contacting the IT Help Desk
Submit a question to IT Services

Search Engine List

Hardware Resources

Hardware Replacement

Software Resources

Microsoft Campus Agreement
Work at home software
MSCA FAQ

Cardinal ID and Passwords

Cardinal User ID
Password Guidelines
Student Proxy Access

Policies

IT Services Policies Page

ITS-1 Acceptable Use
ITS-2 Backup & Retention of Files
ITS-3 Password
ITS-4 Employee Email
ITS-5 VPN
ITS-6 Computer Virus
ITS-7 Videoconference
ITS-8 Global Announcement
ITS-9 Network Usage
ITS-10 Wireless Access

     
 
Active Outages
None.


Planned Outages
None.


Security Issues
None.


Browse our Archive of Frequently Asked Question

IT Services
Help Desk

Location
Athens Campus
LRC 212

Hours Monday - Friday:
8:00 a.m. - 4:30 p.m.

Contacting the WebCt/Blackboard HelpDesk
Phone:
(903) 675-6234

 

Contacting the HelpDesk
Phone:
  (903) 670-2621

IT Services Fax:
(903) 675-6298

Email: helpdesk@tvcc.edu

Address
100 Cardinal Drive
Athens, TX 75751


IT Services News
Password checker
Find out if your passwords are strong. Use the password checker.
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Help protect your personal information with strong passwords
Get some of the best practices for creating strong passwords and managing your passwords to help protect your privacy.
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